PM Ops Summit / November 12, 11-3pm CT
Thanks for joining us for the Summit live on November 12!
If you missed it, grab the replay below.
At the PM Ops Summit , we brought in an extensive panel of PM experts to help you:
01
Measure client experience
at the process level using industry targets
02
Identify bottlenecks
in your processes that are holding you back
03
Optimize your processes
with the hacks and best practices of industry top performers
04
Prove value
by showing clients why your services are worth every dollar, leaving “junk fees” behind for good
Speakers:
Daniel Craig
Chief Strategy Officer, ProfitCoach
Ray Hespen
Co-founder & CEO, Property Meld
Jordan Muela
CEO, LeadSimple
Wolfgang Croskey
Broker, Croskey Real Estate
Peter Lohmann
Principal Broker / CEO, RL Property Manageme
Kelli Segretto
Owner, K Segretto Consulting
Andrew Smallwood
Chief Customer Officer, Second Nature
Lior Abramovich
CEO, Blanket
Allison DiSarro
SVP / Specialty Banking, Enterprise Bank & Trust
Dalton Schroeder
Product Growth Lead, AppFolio
Pablo Gonzalez
Head of Partnerships & Community, Vendoroo
Brad Johnson
CEO, ProfitCoach
Learn the framework for data-driven value creation at the PM Ops Summit
Summit Agenda
- 11:00am Opening:
Overview of the PM Operations Standards – Partner Panel
- 5 Minute Icebreaker
- 11:40am Operations Topic 1
Maintenance & Turnovers
- Panel - 40 min
- Breakouts (with learning share) - 15 min
- Pick your top metric (as a group)
- Define your target
- Share best practices
- Report out to the group
- 12:35pm Are you smarter than a CEO?
Trivia Game with Partner CEOs/Leaders
- 12:45pm Operations Topic 2
Leasing & Renewals
- Panel - 40 min
- Breakouts (with learning share) - 15 min
- 1:40pm Break/Game
- 1:50pm Operations Topic 3
Owner/Resident Communication (entire lifecycle)
- Panel - 40 min
- Breakouts (with learning share) - 15 min
- 2:45pm Closing Remarks
Learn the framework for data-driven value creation at the PM Ops Summit